Kool Temp Promises & Guarantees

At Kool Temp, we take customer service very seriously. It’s always our goal to provide you with the best possible products and services, completed for you by our highly trained, professional technicians. We’re never happy until the work we’ve done for you is to your 100% satisfaction.

KTH team
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Leading Mitsubishi Ductless Dealer

LEADING MITSUBISHI DUCTLESS DEALER

You can count on us for expert Mitsubishi ductless installation, a name you know and trust.

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Expert service since 1984

EXPERT SERVICE SINCE 1984

For over 40 years, we've been helping people stay comfortable, no matter the season.

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100% satisfaction guaranteed

100% SATISFACTION GUARANTEED

We're not happy until you're delighted with the heating or cooling services you've received.

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Free air purification system with a system installation

FREE AIR PURIFICATION SYSTEM WITH A SYSTEM INSTALLATION

Air purification can help your family breathe easier and help your HVAC equipment operate better.

Your satisfaction is 100% guaranteed – we’re not happy until you’re comfortable!

Kool Temp

We promise you:

  • A Positive Environment
  • Practical Advice & Suggestions
  • Flexible Payment Options
  • Compliance with All Codes and Laws
  • Rigorous Screening/Background Checks for Technicians
  • Customer Discount Programs
  • Service When You Need It
  • Technicians Who Receive Ongoing Training
  • Open Lines of Communication

Our Guarantees

Satisfaction Guarantee

Kool Temp Heating & Cooling's installation technicians are the best in skill, attitude, and workmanship. They will take great care of your home, completing the job with speed and precision. They will not wear shoes on your carpets, and they will clean up after they are finished. They take personal responsibility for your satisfaction, and will not smoke, swear, or use drugs in your home. If they have not met these high standards when they finish working in your home, we won't consider the job done until you are completely satisfied with the results.

Performance Guarantee

Kool Temp Heating & Cooling's installation technicians are the best in skill, attitude, and workmanship. They will take great care of your home, completing the job with speed and precision. They will not wear shoes on your carpets, and they will clean up after they are finished. They take personal responsibility for your satisfaction, and will not smoke, swear, or use drugs in your home. If they have not met these high standards when they finish working in your home, we won't consider the job done until you are completely satisfied with the results.

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woman operating ductless unit inside home

100% Money Back Guarantee

Kool Temp Heating & Cooling guarantees that during the entire first year that you own your new system if for any reason you are not 100% satisfied with the performance of the equipment, our service, or even our people, we will remove the system within 30 days of your request and cheerfully refund the entire amount of your investment.